Kindness, professionalism and a real human touch. They have the most reasonable rates and a very helpful and kind staff. McLeans helped me twice. First with my mum and more recently with my husband. They treated me with compassion and respect. I could not have hoped for better care or the ease of completing paperwork. McLeans are real people who understand how to help when you need them.
Stuart dealt with my sister for my brother in laws death and ashes. Once my sister reported To the Better Business Bureau and Global TV, that he had No compassion what so ever. He had the ashes for 10 days. He always made exudes about why it was taking so long Do your loved ones a Favor,Dont Go here. Im serious.
McLean's handled the cremation for my father. He was very helpful, informative, and professional. We did some price shopping in the Fraser Valley, and found him to be very competitive. I have worked as a Funeral Director/Embalmer in the US for 15 years, and come from a family of funeral professionals. I have a pretty good reference point from which to evaluate funeral service quality and professionalism. Our family was very pleased.
Stewart your a amazing service provider 3 times cheaper than the other guys and better service than the high priced crooks up the road he don't play on loved ones conscience as other guys do and its my responsibility to get certificate from him as he had it there, plus he like any other home needs to be paid up front so to say one star is silly as any place i been to needs to be paid to do services . i would use him again as he was the best iv'e ever used and was very helpful in many ways . i cant believe the fake reviews posted in negative posts apparently they never went to the other two up the road if they did the posts on them would be minus 10 stars ! Thank you McLean's for my dads service he would have been proud of you .. you are a amazing guy at my time of need and i highly recommend you to all those who want a great service at over half the price of the crooks down the road. I wish there were more like him out there . if this site had a twenty star rating id want it to be 100 stars ! brad b chilliwack BC
Do not use these services. Our loved one passed and in the first phone call after we had already prearranged everything months earlier, Stuart was just concerned if my mom was going to come in and pay that day. Once we went in the next day to pay I personally had to fill out the paperwork because after 3 tries Stuart couldn't seem to get it right. Then we were told that day (Thursday) that my dad's ashes would be ready for pick up on Monday. We show up Monday at 10:30 to a locked door (hrs are 9am open). Once in we were asked to wait and after 10 minutes Stuart came down with a file with the Death Certs. We were then told that the person that works Saturday was apparently sick and our dad was not creamated yet. We then had to come back the next day. Although he apologized for that he continued to make excuses for it and the least he could have done was call knowing we were coming in that day. Then upon returning today at 10 am again to a locked door. We called the number and Stuart said he would be down in a minute. 10 minutes later he opened the door. We entered and were asked to wait again. After a half hour he final came down. Meanwhile we could here him talking on the phone with other people. Once given the ashes while explaining things he proceeded to take another phone call in front of us. Maybe let the answering machine take it. As we were leaving we told him how dissatisfied we were and he denied any wrong doing continued make excuses. You will get no empathy here. I worked in a funeral home 20 years ago and I can tell you that never was a family treated this way. Save yourself some grief and go elsewhere.
McLean's Funeral Services Ltd is a Canadian Funeral Home based in Chilliwack, British Columbia. McLean's Funeral Services Ltd is located at 9-8465 Harvard Pl, Chilliwack, BC V2P 7Z5, Canada.
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